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. Last Updated: 07/27/2016

Customs to Boost Staff to Tackle Mail

A regional branch of the Federal Customs Service will increase the number of officials who process international express mail next week, a customs official said Friday.

"We are planning that the backlog that has built up will gradually disappear," said Valery Seleznyov, deputy director of the central customs administration, Interfax reported. He added that on Monday 10 people will be added to the staff of 20 officials currently working on processing Russian Post mail.

Complaints about slow package delivery from abroad have multiplied over the last few weeks, leading some Internet vendors to discontinue their service to Russia.

"Five-six years ago nobody would have guessed that Internet commerce would grow so quickly. … So, customs also needs to change," Seleznyov said.

The amount of processed packages has doubled to about 6,000 per day currently from 3,000 at the end of 2009, he said. The customs service will also look into adding night shifts, he said.