Articles by Tatiana Klimanova

Client-Oriented Service in Russia – How Do Expatriates Regard It?

  • 17 June 11
  • BDO Russia
If you think of client-oriented services, what first comes to mind? If you were born in the Soviet Union era, you undoubtedly will recall a long anticipation to get service at some cafe or restaurant, or maybe a cashier in the train ticket office whose stone-cold face convinced you better than words that getting replies to your questions here is utterly your own worry.