The Client Chooses Quality
- By Kirill Vlasov
- Feb. 08 2011 00:00
- Last edited 20:02
During the economic crisis, şproduction and consumption of şşfast-moving consumer goods decreased significantly, while şdistributors became more suspicious and preferredáto minimize commodity stocks, leading to reduced imports and reducedádemand for warehouse storage. Some full truckload carriages wereátransferred to the less-than-truckload or less-than-containerload segments.
We have noticed a tendency among customers that their key priority in choosing a logistics operator has şbecome the quality and comprehensiveness of the services provided. This hasáled to the idea of şcreating specific logistics solutions specially for key branches of the economy such as FMCG, heavy industry or automobiles. Operators have started to adjustátheiráservices to their customers’ business by providing services according to a classified solution, directly made for each branch or sector of the economy.
The FMCG sector is primarily associated with servicing retail networks such as Auchan, Metro, M-Video, şEldorado, X-5 Retail Group and şothers. In this segment of logistics, the most şimportant component of relations withámanufacturers and retail networks is quick and paperless documentáşcontrol. ş
Modern warehouse terminalsáare managed with Warehouse şManagement System software, whicháenables the maximum leveláof automation for all business şprocesses, and thus minimizes the time periodáneeded for operations. Meanwhile, FMCG clients plan their companies’ resources with Enterprise Resource Planning systems. In cases where şcompanies refer all or part of their şlogistics processes to outsourcing, it can be a major task to ensure theácompatibility of the logistics şoperator’s WMS system with the client’s ERP şsystem, along with paperless document control, which has to be transparent for both parties.
For this purpose, there are special electronic data interchange integration modules, which form a single, şstandardized information space between the logistics operator and client, along the entire commodity distribution chain.